On June 1, 2023, GovExec and Carahsoft will host the 13th annual Government Customer Experience & Engagement Summit.
RESTON (Va.), May 23, 2023 —
WHAT:
GovExec You can also find out more about the following: Carahsoft Technology Corp.. The Trusted Government IT Solutions provider®The annual Government Customer Experience & Engagement Summit Washington D.C., Thursday June 1, 2019. This summit, both in person and virtually, will examine how Federal State Local Governments and Federal Agencies can increase public trust through excellent service and the use of technology to optimize processes and introduce new innovations.
The following are included in the educational sessions:
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The rapid evolution of hybrid work environments: Key lessons
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New approaches for a more inclusive and resilient government
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The Federal Guidelines on the 21st Century Integrated Digital Experience Act
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Tactics for meeting changing priorities and improving digital service
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Use taxpayer dollars wisely by navigating bureaucratic boundaries
Breakout sessions cover:
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TechnologyArtificial intelligence (AI), automation and digitization of services, as well as aligning goals to existing IT modernization initiatives
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CultureData-driven decision-making, leadership strategies, diversity, equity, and inclusion are all important. Treating employees like customers is also beneficial.
WHO:
Speakers include:
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Simchah Suveyke-Bogin. Chief Experience OfficerDepartment of Agriculture of the United States
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Dr. Charles “Chuck” Barber, Chief Diversity OfficerNational Science Foundation
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Adam Clater Chief Architect, North America Public SectorRed Hat
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Rob Ellis Principal Presales Solutions EngineerAcquia
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Phil Jackson General Manager Adobe
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Charlotte Lee, Strategic Lead CX and Innovation, Granicus
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Jill Leyden Vice President for Public Sector Strategy and SolutionsQualtrics
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Pam Van Meter Principal CIAM SpecialistOkta
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Phoebe Nerdahl, Sr. Director, U.S. Public SectorLaunchDarkly
This year’s summit is sponsored by the following industry partners. Attendees are encouraged to learn more about each of these solution providers by visiting their booths at the onsite event to access relevant resources, chat with company representatives, or learn about procurement of solutions through Carahsoft’s vendors and reseller partners.
WHEN:
Thursday, June 1, 2023
8 a.m. – 1:45 p.m. ET
The virtual program begins at 9 am. ET
WHERE:
Grand Hyatt
1000 H St NW
Washington, DC 2001
Directions
The upcoming year will see the emergence of a new online viewing option – sign up here.
REGISTER:
Registration and the agenda for the event are available online. Government Customer Experience & Engagement Summit website. Attendees can receive up to 4 Credits for continuing Professional Education (CPE).. All Government Attendees are welcome to attend this event. Carahsoft’s Customer Experience Team can be reached at (703) 673-5570 for more information. [email protected].
Carahsoft
Carahsoft Technology Corp., The Trusted Government IT Solutions provider®As the Master Government Aggregator, we support Public Sector organizations in Education and Healthcare, as well as Federal, State and Local Government. As the master government aggregator® for our vendor partners, we deliver solutions Our team is able to provide solutions for Customer Experience (CX), Cybersecurity, MultiCloud DevSecOps, Big Data, Artificial Intelligence, Open Source, and many more. Our sales and marketing teams work with resellers, system integrators, and consultants to provide IT products, training, and services through hundreds of contract vehicle. Visit us on www.carahsoft.com.
Contact us
Mary Lange
(703) 230-7434
[email protected]
