Frost & Sullivan Asia-Pacific Company Award for Teleperformance
The company is praised for its continuous innovation, scale, and scope of services as well as financial health, ESG engagement, security, advanced technology, and digital solutions.
NEW YORK, Jan. 12, 2023 /PRNewswire/ — Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services announced it has been recognized as Frost & Sullivan’s 2023 Company of the Year for the Asia-Pacific The APAC customer experience outsourcing industry. This award was based on an independent evaluation of top customer experience outsourcing companies serving APAC’s 11 major delivery markets.
Teleperformance’s unmatched scale, geographic coverage and cultural diversity are well appreciated by a wide range of clients.” Krishna Baidya, Director, ICT Practice, Frost & Sullivan. “The company’s strategic excellence is what sets it apart. It balances technology innovation with human competence and has gained a reputation for being a preferred provider of services for different organizations in specific markets. With its stellar financial performance, thought leadership, service excellence, unparalleled innovation, and strong overall performance, Teleperformance earns the 2023 Frost & Sullivan APAC Company of the Year Award in the CX outsourcing services industry.”
Teleperformance was also selected as the 2023 APAC Company Of The Year. These factors included exceptional financial health, industry-leading security practices and tools and a desirable client portfolio. A strong commitment to CSR/ESG. A cloud campus that can be used from home and an innovative cloud campus. Frost & Sullivan also cited Teleperformance’s extensive scale, scope and quality of solutions and digital services and bottom line ability to deliver consistently excellent results for its clients.
“We are again humbled to receive This top regional recognition from Frost & Sullivan for the 12th “Inconsecutive year” Dave Rizzo, Asia Pacific President, Teleperformance. “This is possible only because of our exceptional and dedicated people across APAC, who work hard to consistently deliver outstanding results for our great client brands. We were an early pioneer in APAC CX operations and we are well positioned to grow in all key markets and industry sectors as independently noted by current Frost & Sullivan research on the top industry players.”
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP). – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: The Economic Partnership for the Future (TEP FP) The global leader in outsourcing customer service and citizen experience management, and related digital service. serves as a strategic partner to the world’s largest companies in many industries. It provides a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high-touch, high-tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.
For more information: www.teleperformance.com Follow us on Twitter: @teleperformance
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SOURCE Teleperformance