Uber Eats now exhibits customers which of their private particulars couriers can see
The following time you order one thing from , you can discover out what private data of yours a courier can see at every stage of the supply course of. The View as Delivery Person feature follows a View as Driver perform Uber added in 2020. Beginning at present, Uber Eats customers within the US and Canada can entry the data from the current order web page and within the app’s privateness heart (underneath the privateness menu on the account tab).
The supply individual will solely know an approximate supply location till they accumulate the order. Then they will sometimes have entry to your first identify, preliminary of your final identify and precise supply location. Uber will present them together with your supply directions and notes too. After the order is accomplished, the courier will as soon as once more solely see a basic supply location of their app.
Furthermore, the characteristic will inform you what sorts of particulars couriers cannot see, resembling your cellphone quantity, cost particulars or driver score. For those who order merchandise like alcohol via Uber Eats, you might want to show you are of authorized age by sharing an image of your ID. Couriers cannot see your ID particulars after they make the supply, Uber says.
The concept is to supply customers with extra peace of thoughts and transparency, as Zach Singleton, Uber’s head of privateness and fairness product, instructed . View as Driver was a well-liked privateness characteristic amongst customers, in keeping with Singleton, who famous that Uber receives 1000’s of assist tickets from customers who’re involved about how a lot private data their driver or courier will get, in addition to these wanting to know extra.
Security is a crucial concern for a lot of Uber and Uber Eats customers. Singleton added that are “53 % extra more likely to have a priority in regards to the data that supply individuals had when has occurred.”