Juniper Analysis Awards Vonage CPaaS Supplier of the 12 months and Finest Conversational Commerce Resolution

HOLMDEL, N.J., Jan. 25, 2023 /PRNewswire/ — Vonage, a worldwide chief in cloud communications serving to companies speed up their digital transformation, has been awarded two Juniper Analysis 2023 Future Digital Awards for Telco Innovation. The Firm obtained the Platinum award for CPaaS Supplier of the 12 months and the Gold award for Finest Conversational Commerce Resolution.

Vonage options are turning the transactions of the previous into real-time conversations throughout each channel, daily.

The Future Digital Awards acknowledge challengers and disruptors and are given to firms which have made a major contribution to their trade and are poised to make appreciable market impression sooner or later.

“At Vonage, we’re dedicated to partnering with our prospects to create personalised, significant connections that drive engagement and construct loyalty,” mentioned Savinay Berry, Government Vice President, Product & Engineering for Vonage. “With our communications APIs and conversational commerce answer, our prospects are turning the notifications and transactions of the previous into real-time, private conversations throughout each channel, daily.”

Added Berry, “We’re honored to be acknowledged by Juniper Analysis for this ongoing dedication and dedication to our prospects’ success.”

Vonage Communications APIs allow companies and builders to embed programmable video, voice chat, messaging, verification and extra – into enterprise functions and workflows, enabling them to innovate the way in which they have interaction with their prospects in actual time, anyplace on the planet, by way of their most popular channels to create deeper relationships and enhance buyer loyalty.

With an ever-growing community of multiple million registered builders, Vonage APIs combine rising expertise together with bots, synthetic intelligence, and deep knowledge evaluation into new and present communications options. Vonage’s developer neighborhood tears down the boundaries to entry in order that any developer can attain a worldwide viewers from day one.

Vonage’s conversational commerce utility, Jumper.ai, is an end-to-end answer that permits manufacturers to create omnichannel, messaging-first buyer shopping for experiences throughout common messaging, social and net platforms comparable to WhatsApp, Messenger, Apple Enterprise Chat, Instagram, Twitter, SMS, LINE, Google Advertisements, model web sites, and extra. As social messaging turns into extra vital to customers throughout the globe as a fast and direct manner of connecting with their favourite manufacturers, Jumper.ai helps these companies join with prospects, turning conversations into richer AI-enabled buyer experiences.

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About Vonage

Vonage, a worldwide cloud communications chief, helps companies speed up their digital transformation. Vonage’s Communications Platform is absolutely programmable and permits for the mixing of Video, Voice, Chat, Messaging, AI and Verification into present merchandise, workflows and techniques. The Vonage conversational commerce utility allows companies to create AI-powered omnichannel experiences that enhance gross sales and enhance buyer satisfaction. Vonage’s absolutely programmable unified communications, contact heart and conversational commerce functions are constructed from the Vonage platform and allow firms to rework how they impart and function from the workplace or remotely offering the pliability required to create significant engagements.

Vonage is headquartered in New Jersey, with places of work all through the USA, Europe, Israel and Asia and is a wholly-owned subsidiary of Ericsson. To comply with Vonage on Twitter, please go to www.twitter.com/vonage. To develop into a fan on Fb, go to facebook.com/vonage. To subscribe on YouTube, go to youtube.com/vonage.

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SOURCE Vonage