FAA outage due to personnel who “failed to follow procedures”
The Federal Aviation Administration’s system-wide outage This led to massive flight delays and cancellations Wednesday due to personnel who, according to the agency, “failed” to follow procedures.
“Over the past 36 hour, the FAA conducted a preliminary analysis into NOTAM [Notice to Air Missions] “System interruption,” it stated in an emailed statement to FOX business.
Friday’s FAA statement stated that “the agency determined that a damaged data file was caused by personnel who failed follow procedures.” “The system is working properly, cancelations were today below 1%.”
ABC News reported Thursday, citing an FAA senior official, that the ground stop order, which halted domestic departures, and FAA system failures on Wednesday were the result of routine schedule system maintenance.
FAA OUTAGE FALLOUT: HUNDREDS OF FLIGHTS DELAYED, CANCELED DAY AFTER MELTDOWN
Official noted that engineer “replaced one folder with another,” but did not realize that a mistake had been made.
It’s not clear if the U.S. connected to a disruption in Canada’s NOTAM network on the same date. According to the official, Canada’s system is more advanced and has a smaller number of users. U.S. air traffic.
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The majority of U.S. airline travel resumed normal operations on Thursday, after more than one million travelers were inconvenienced due to the safety-alert systems outage.
Transportation Secretary Pete Buttigieg A backup system was put in place when the system broke down on Tuesday night. However, Wednesday’s complete reboot of the main system failed.
He promised to conduct a thorough exam in order to avoid another major error.
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“Our immediate focus is technical — understanding exactly how this happened, why the redundancies and the backups that were built into the system were not able to prevent the level of disruption that we saw,” Buttigieg told reporters.
This report was contributed by The Associated Press.