Starbucks and DoorDash Expand Delivery Partnership

Today, Northern California, Texas and Georgia launch service. Store coverage is expected in all 50 States by March 2023.

SEATTLE & SAN FRANCISCO, January 17, 2023–(BUSINESS WIRE)–Starbucks Coffee Company (NASDAQ: SBUX) and DoorDash, Inc. (NYSE: DASH) announced the expansion of their partnership with new delivery service launching today in Northern California, Texas, Georgia, Florida and other select markets. DoorDash’s Starbucks delivery service will soon be available in additional markets. The full availability of the service is expected to be in all 50 US states by March 2023.

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Starbucks delivery via DoorDash. (Photo by Business Wire

After a positive pilot in Atlanta, Houston and Sacramento and further market expansions in Seattle, Portland and New York City last yea, this expansion is now complete. DoorDash is the largest platform for local commerce in the United States and the partnership allows us to offer a delivery service that makes it easier to get Starbucks anywhere.

“As customer behavior changes, we continue to innovate. Starbucks Experience To connect with them via meaningful and valuable digital experiences. Our partnership with DoorDash allows us to provide our customers with another convenient way to enjoy Starbucks wherever they are,” said Brooke O’Berry, Starbucks senior vice president of digital experiences. “Delivery continues to be a significant growth opportunity for Starbucks, and we’re excited to reach more customers by partnering with DoorDash, a company known for their best-in-class service.”

Sanjay Kotte from DoorDash, Head of Strategic Partnerships, said that the partnership with Starbucks will connect more communities across America with their favorite drinks and bites. The result is exceptional for coffee lovers across the country when you combine the quality and taste of Starbucks handcrafted beverages with the logistic power and geographic scale that DoorDash offers.

Convenience to Customers

Customers in the U.S. will have access to Starbucks delivery via DoorDash for iOS and Android, as well as DoorDash.com. These are the key features of the delivery program:

• Prompt Delivery: DoorDash will deliver your order by a network of Dashers. They are designed to expedite and secure delivery, so you can get your Starbucks drink or food as soon as possible. DoorDash customers can track their orders from preparation to drop off.

• Freshly Delivered: Starbucks has created packaging solutions to protect hot and cold menu items. This includes stickers for drinks to avoid spilling and tamper evident packaging.

• Customization: DoorDash will have approximately 95% Starbucks core menu items. And just like at Starbucks, customers can personalize their orders using the DoorDash App. This includes the ability to select the type of milk, syrup and espresso roasts.

DashPass, DoorDash’s monthly membership program, provides customers ordering from Starbucks on DoorDash with $0 delivery fees and the lowest service fees available on each order of $12 or more. All other orders will be subject to standard delivery charges and service fees.

Starbucks has been a pioneer in digital retail and has continued to improve the experience for customers over the past decade. Whether through Starbucks® Rewards, the Starbucks app, or Mobile Order and Pay, Starbucks has adapted to the changing consumer landscape.

DoorDash: What’s it all about?

DoorDash (NYSE, DASH) is an technology company that connects consumers to their local businesses in 27 different countries. DoorDash was founded in 2013 and provides products and services that help businesses grow, innovate, and reach more customers. DoorDash provides infrastructure to local commerce. It enables merchants and consumers to prosper in the convenience economics. DoorDash is the place where there’s a community of good in every order.

Starbucks

Starbucks Coffee Company has been ethically sourcing arabica coffee and roasting it since 1971. The company has over 35,000 outlets worldwide and is the leading retailer and roaster of specialty coffee. We bring Starbucks Experience to every customer with our unwavering dedication to excellence and our guiding principles. Visit us in stores or online to share the experience. stories.starbucks.com Or starbucks.com.

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Contacts

DoorDash
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Starbucks
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